Xbox Series X: the controller disconnects constantly, Microsoft promises a solution

Microsoft promises to correct a very annoying problem that affects a large part of Xbox Series X users. The console controller disconnects inadvertently on some machines, cutting the game in action.

Xbox Series X

The Xbox Series X has been out for two months now and many gamers are enjoying their console without any hassle. However, some of the users are affected by a very annoying bug. Their controller randomly disconnect and reconnect while they are playing, which ends the game. Microsoft has told The Verge that it is aware of the issue and is currently working on a fix:

“We are aware that some players may experience disconnections with their Xbox controller and our teams are actively working on a solution that will be included in a future update. “

This concern does not affect everyone. We ourselves, during our console test, did not see any strange disconnections. However, many players are affected, as evidenced by the 42-page topic on Microsoft’s site, created just three days after the console’s release.

Random disconnections

Disconnections are random. It is therefore difficult to put your finger on what causes them. As The Verge notes, some games seem more concerned than others, a large number of users complaining about this issue on Assassin’s Creed Valhalla. It should also be noted that this concern has also affected some people on PC, but has been fixed via a Windows Update. Other issues appear with the Xbox Series X pad, according to the topic, such as the inability to connect it wirelessly to the console. You then have to play in wired mode, which is a bit of a shame.

Read also – Xbox Series X: release date, price, features and games

As a reminder, the Xbox Series X from Microsoft was released on November 13 in stores. It is accompanied by the Xbox Series S, less powerful, but also less expensive. The two consoles have new controllers, evolution of the Xbox One pad that has proven itself since 2013.

And you, have you noticed any problems with your Xbox One pad? Tell us in the comments !

Source: The Verge