Here we're going to talk about one of the most annoying things Windows does for its users. A system such as Windows requires many updates from time to time, but once you choose to install the update, it stays frozen at zero percent. So if you are also bothered by this problem, read on. We are going to show you how to get rid of it and get it going again.
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1-By stopping the update service:
The solution we are going to suggest has worked for Windows 7, 8, 8.1 and 10 and you should keep in mind that the update can be blocked at any stage of the installation.
The first step:
The first thing to do is to press Windows + R at the same time. Once you have done so, a dialog box prompting you to enter the name of the program, folder, document or Internet resource, for example , appears. In this case, you must enter services.msc.
Now click OK and it will redirect you to the list of all services installed on your Windows. These services will be filtered according to an alphabetical sort. The task is easy, scroll down to Windows Update Service. Right-click and select Stop.
Once you have stopped the Windows Update service, go to the hard drive C: , then open the Windows folder and search for SoftwareDistribution. Now that you are there, the entire contents of the folder should be completely deleted. This folder contains all of the previously downloaded update files. The fact that the update gets stuck means that these files have a problem with the partially completed update.
Now that you have deleted the old update files, you should return to the services again. Just follow the instructions in the first step described above. Now right-click Windows Update Service and select Start. For the moment, Windows update is supposed to work properly. The next time Windows updates, it will probably take a lot of files to install it, so don't worry, it's normal!
2-By forcing the restart of your computer:
Your laptop or PC may be blocked 100% of the update. In this case, you must restart your computer. Follow the steps below:
The first step:
Press and hold the power button on your computer until it is completely turned off.
Make sure the computer is not connected to any power source. If you have a laptop, just remove the battery. Then try to hold the power button for about 12 to 16 seconds.
Wait approximately 3 to 5 minutes then reconnect your PC to the power supply and replace the battery in your laptop. Now press the button to start your computer and let the system restart.
If the computer is not working properly and you find that it has been turned off inappropriately, simply select the option asking you to start your computer normally. And it should work!
Otherwise, if the two methods above do not work, which is hard to believe, try to manually obtain the necessary updates from the Microsoft Update catalog.