Apple no longer wants to hear about it. World is Small has just revealed to you the case of “Replay session”, This feature used by applications that use the services of Glassbox, a company specializing in customer experience analysis. Big names inApp store, like Abercrombie & Fitch, Hollister, Expedia, Hotels.com… are fans. All use the Replay session to view the screens of your iPhone, to better understand your habits.
The problem is that one of these applications, Air Canada, does not hide personal data from customers to its employees. This means that everyone who uses the Session Replay can see your credit card number, passport number, identity card number… In short, the total. Apple reacted to the scandal.
” Our guidelines require that applications ask for explicit user consent and provide a clear visual indication when recording, logging, or otherwise keeping user activity “Said an Apple brand spokesperson. And to continue: ” We have notified developers who violate these strict privacy policies, and we will take immediate action if necessary “
In other words, outright removal of these applications from the App Store. In the meantime, if you fear for your personal data: no longer use the applications in question.