In the past, Apple offered to place a personalized engraving on the back of iPods at the time of purchase or in the event of a replacement. We have said well: “formerly”; yes, since the firm no longer offers personalized engraving on iPods in the event of replacement. However, the iPad is not affected by this change.
Thus, according to an internal memo shared with Apple authorized service providers and obtained by the site MacRumors, if a user has a damaged iPod touch, iPod nano, iPod shuffle or iPod classic with a personalized message engraved on it and an Apple technician determines that the entire device should be replaced, Apple will simply provide the user with a replacement model of its repair inventory without any engraving on it.
The reason for this choice? Well ! Apple said nothing about the new decision. Previously, customers had the option of requesting a replacement device with the same engraving before.
But hey, éSince iPod touch is a product that is in very little demand today, this change is unlikely to affect many users.
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