is mobile coverage good for you? Judge with this card

Before choosing your mobile operator, you must be able to assess their level of coverage. With the My Network Mobile site, maps provided by Orange, SFR, Bouygues Telecom and Free Mobile provide an overview of the situation for 3G, 4G, SMS and telephone calls.

Operators are competing with each other to attract new customers: price discounts, ever-increasing mobile data envelopes or international communications included. But before rushing to one or the other offer, it is best to check the state of Orange's mobile coverage, SFR, Bouygues Telecom or Free Mobile in the places you frequent.

For this, nothing could be simpler: the telecom regulator provides a dedicated site, called My Mobile Network, which aggregates the information communicated by the operators. These are presented to the public in the form of colored cards to signify the degree of coverage in 3G, 4G, for sending SMS and telephone calls. So it's easy to know the quality of the network it matters to you.

My Mobile Network receives regular updates and new features.

The last coverage data dates from December 31, 2019. In addition, the site also offers an overview of the quality of the networks of each operator, thanks to a dedicated tab. On April 10, the latter received an update allowing it to display the quality of service measures produced by communities and by SNCF. Finally, the precision of the coverage was improved, thanks to more stringent thresholds.

My Voice Network SMS CoverageFor calls and texts, three degrees of coverage are displayed. For 3G and 4G, the site indicates whether the area is covered or not.

3G and 4G coverage

Regarding voice and SMS, the cards can indicate limited coverage (only calls and SMS pass a priori, rather outside), good coverage (SMS and calls sometimes go into buildings) and very good coverage ( no worries on the horizon, including in buildings). The position of the relay antennas is also given, as well as their compatibility (2G, 3G and 4G).

For the mobile Internet, the indications are limited to two possibilities: coverage is where it does not exist. This concerns 3G and 4G. Ultimately, the telecoms regulator wants to be able to add intermediate thresholds to transmit to the public more detailed information on mobile Internet coverage. However, work and consultations are continuing to achieve this.

This way you can compare operators with each other and determine if it is better to take Free Mobile rather than Bouygues Telecom or SFR instead of Orange. This obviously applies especially in the countryside and the mountains, that is to say the sparsely populated areas, where the coverage may differ between the actors actors. In cities, they deliver about the same level of service.

Overseas France coverage

Overseas France is not forgotten. Since summer 2018, overseas territories have also been represented on the My Network Mobile site. Are concerned the islands of La Runion, Martinique, Mayotte, Guadeloupe, as well as Guyana, on the South American continent. The site also includes Saint-Barthlemy and Saint-Martin. To display them on the site, click on the icon representing France.

On the other hand, Mon Rseau Mobile does not yet manage certain other overseas communities (French Polynesia, Saint-Pierre-et-Miquelon and Wallis-et-Futuna) or territories with specific status, such as New Caledonia. Nor are the French Southern and Antarctic Lands listed as Clipperton, but no one lives there permanently.

It should be noted that for these overseas territories, data from the four usual operators are not always given. Local players or subsidiaries are sometimes on the front of the stage, such as Dauphin or Digicel Saint-Barthlemy, Zeop La Runion, or Maore Mobile and Only Mayotte. This, however, has no impact on how the results of coverage are presented to the public.

Coverage My Network Mobile Voice SMS La RunionAn example with La Runion.

Operator coverage maps

Two types of information are present:

  • the operator coverage maps. Adapted from digital simulations, these maps give information concerning the entire territory but present necessarily simplified and therefore still imperfect visions of reality;
  • the quality of service measurements performed under real conditions. These data perfectly represent the reality on the ground, but do not by nature allow us to have an exhaustive vision of the territory.
An idea of ​​the coverage for calls and SMS.

Cause a transparency shock

In the eyes of the regulator, the fact of entering into such a degree of detail reveals what operators mean by coverage: is it only calls and SMS that pass or is there full advantage of 4G in a particular area that is indicated as covered? For Arcep, this transparency can only provoke electroshock at Orange, SFR, Bouygues Telecom and Free Mobile.

This objective is assumed by the gendarme of the tlcoms: It is a question of provoking a transparency shock, in order to redirect the competition between the operators, so that it also relates to the performance of the networks.. It must be said that before the arrival of the My Mobile Network service, the mobile user had to deal with the operators' cards, which did not shine by their quality.

In 2015, Arcepen was also critical: they do not allow to represent all the diversity of the feelings of the users, who often use their services in less ideal conditions and expect a high level of quality . Linstance therefore considered it crucial to complete the obligations operators to get more realistic information from the field.

frequency antenna "width =" 1024 "height =" 576 "sizes =" (max-width: 1024px) 100vw, 1024px "src =" https://www.numerama.com/content/uploads/2017/11/antenne -frequence-1024x576.jpg "srcset =" https://www.numerama.com/content/uploads/2017/11/antenne-frequence-1024x576.jpg 1024w, https://www.numerama.com/content/uploads /2017/11/antenne-frequence-680x383.jpg 680w, https://www.numerama.com/content/uploads/2017/11/antenne-frequence-270x152.jpg 270w "/> A relay antenna. // Source: Miguel Padrin</figure>
<h2 id=Regular updates

These cards are regularly updated to refine the information available to the public. In addition, developers can, if they wish, use it to design new services. Indeed, cards like all the data on the site are distributed in Open Data. Everyone can therefore appropriate them to create, for example, comparison tools in order to know which is the best mobile operator.

(article updated on April 11, 2020 with data from the fourth quarter of 2019)

Article originally published on July 11, 2018

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