Quite a few iPhone owners have reported a problem with the volume buttons: when they tried to increase or decrease the volume, they found that the volume buttons on the iPhone were not working. When they press the buttons, nothing happens. It sounds like a hardware problem, but before you go to the Apple Store, you need to try a few solutions, because the bug in the software or the dirt and dust on the volume buttons or the loading port may be causing the problem. If the software is the problem, restarting or updating the software may resolve the problem. When the buttons or the charging port are dirty, you will solve the problem by cleaning the port and the buttons. A few simple tips can also be effective. Let's see what troubleshooting steps you can take to resolve this issue.
See also: How to fix iPhone can't connect to iTunes Store
IPhone volume buttons don't work – ways to fix this
Restart your iPhone
If you notice that the iPhone volume buttons don't work, the first thing to do is a simple restart. You know that each device can sometimes act oddly, and a restart can solve different problems. Press and hold the sleep / wake button. The cursor will appear. Slide it to dye your iPhone. When the phone is turned off, press the standby / standby button to turn it on.
Perform a soft reset
In most cases, a restart (illustrated above) will solve the problem and iPhone The volume buttons will resume working. If this does not happen, you can perform a soft reset. Don't worry, it won't erase any of your data.
- Press and hold the sleep / wake button and the home button at the same time
- Keep these buttons pressed until you see the Apple logo.
You can also read: How to Repair iPhone Doesn't Sound Problem
Press the iPhone volume buttons
Press the volume buttons several times. Do you hear the click? If not, it may be because the buttons are stuck inside. You can try continuing to click it until your iPhone's volume buttons return to normal, or visit one of the Apple Stores so they can repair it.
Ring / silent button
This tip can help the iPhone's volume buttons return to normal. Try switching the ring / silence button, then press the volume buttons. For some users, this simple step solved the problem and the buttons started to function normally.
If the iPhone volume buttons don't work, another simple trick may work. You will need an Apple earpiece with remote control so you can adjust the volume. Be sure to use the original. Connect the earphone to the headphone jack, and try increasing or decreasing the volume using. Do you see the volume bar? Now try to adjust the sound using the volume buttons on the iPhone.
This can be very useful. Go to Settings> General> Accessibility, then activate Active. A small icon will appear on your screen.
Tap on it. Click on device. Tap the volume and the volume multiple times. Close the dialog box by pressing outside of it. Push the physical buttons – I hope they will work now.
Clean the volume buttons
If you notice dirt or dust around the volume knobs, remove it. IPhone volume buttons are very sensitive and, if dirty, will respond slowly or not respond at all. You can use an empty nozzle and, if the buttons are sticky, use a cotton swab and rubbing alcohol.
Clean the charging port and headphone jack
In many cases, the problem was related to the connector and too much dirt and dust. Use a toothpick and gently clean the connector. Also clean the headphone jack. Many users faced with this problem were finally able to resolve the problem by cleaning the charging port and the headphone jack. Just be sure to remove all debris, dirt and dust. Once you are done, try increasing or decreasing the volume using the physical buttons.
If your iPhone software is not up to date, be sure to download and install the latest iOS version.
- Connect your iPhone to a power source or make sure your phone is charged, and connect to a Wi-Fi network
- Go to Settings> General> Software update
- Tap Download and install or Install now (if you have already downloaded the latest version of the software)
Restore iPhone to Factory Settings
The iPhone restore process will erase everything on your iPhone, including the operating system and firmware. This is why it would be wise to back up your data in advance. Here are the steps:
- Make sure your iPhone is charged
- Make sure your iPhone is connected to a stable WiFi network. This is important because you may face the issue known as iPhone stuck in recovery mode
- Connect iPhone to Mac / PC using Lightning cable and make sure you have the latest version of iTunes
- Click Restore in the Summary tab.
- Before the process starts, iTunes will download the firmware
- Wait for the restore process to complete
- Set up your iPhone as a new device.
IPhone volume buttons do not work after water damage
When an iPhone comes into contact with water, you should turn it off immediately, wipe the device with a cloth, towel, etc. and be sure to remove water from the charging port, microphone, speakers, and volume knobs. Take out the SIM card and disconnect the cables (headphones, for example). Then you need to let your phone dry completely. When the phone is dry, you can turn it back on. If the volume buttons on the iPhone do not work, it may be because the water has damaged the components of the phone. We suggest you visit the Apple Store or Apple authorized service provider.
These problems / solutions are found and effective on iPhone 4, iPhone 4, iPhone 5, iPhone 5, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 6 Plus, iPhone SE, iPhone SE, iPhone 6 Plus and iPhone 7 Plus.
We have shared some simple tips and several useful solutions that have worked for many users. If you've tried everything and the iPhone volume buttons don't work, contact your operator or Apple, or visit one of the Apple stores nearby.