The Galaxy Note 10 is one of the best smartphones from Samsung. and people love it. It has great features, but its users face problems and problems. In this tutorial, we will see how to solve the sound problems of the Galaxy Note 10. If your phone has no sound or if you have problems with sound and volume, here are some tips that you can try.
See also: How to fix Galaxy Note 10 camera issues
Solution 1: try increasing the volume
Note 10 does not have separate commands for adjusting the call volume for the outgoing or incoming call. The only way to increase the volume is to use the side volume up button during a call. The other option to increase the volume is to turn on the volume of the ear speaker.
Solution 2: Check the volume and notification settings
If you think your Note 10 has a lower volume than usual, you should check the volume for notifications and installed apps. Follow these steps:
- Open the Setting app
- Select Sounds and vibrations from the list
- Select "Sound mode" and press "Sound"
- Slide the bar to the maximum
- Return to previous menu
- Turn all items to maximum volume.
Check if the problem is solved. Otherwise, skip the next solution.
Solution 3: clear cache partition
Smartphones use the cache to quickly load applications. If you are experiencing volume issues after updating or installing applications, there may be a system cache issue. To refresh the cache, do the following.
- Switch off the device
- Hold down the volume up key and the power key
- When the Android logo appears, release the two buttons. ('Installation of the system update' will appear for 30 – 60 seconds)
- Then, the recovery screen menu will appear, then using the volume down key, access Wipe Cache Partition. Press the power button to select and highlight yes.
- After confirmation, your device will clear the cache
- Restart the phone and check the sound.
Solution 4: apply a forced restart
Restarting your device is always helpful in resolving minor bug issues. For sound problems, a forced restart can also do the trick. Try restarting the device normally by pressing the Start / Stop button to access the start menu, select the restart option and find the problem.
If the normal restart does not work, proceed as follows:
- First press and hold the volume down key
- While holding it down, press and hold the Power key
- Keep the two keys on hold for 10 seconds or more.
Solution 5: reset the network parameters
If the problem is only related to incoming or outgoing calls, resetting the network settings may resolve the problem. Here are the steps to reset the network settings:
- Open the Settings app and tap General management
- Tap Reset
- Click on Reset Network Settings
- Select Reset settings to confirm.
If your phone still has the problem, try the next solution.
Solution 6: start in safe mode
A third party application may interfere with the volume function of the device. To verify starting the problem in Safe Mode by following these steps:
- Restart your device and hold the Power key until the Safe Mode prompt appears
- When you see the Safe Mode option on the screen, release the Power key.
- Tap Safe Mode to confirm
- Check if the sound works normally here. If yes, then one of the third party applications is responsible for the problem.
- Begin to install the applications one by one. Try removing the most recent installed apps first.
- After uninstalling the apps, check whether the problem is resolved or not.
After trying all of these solutions, your problem is not resolved, visit a nearby Samsung store.