contador gratuito Skip to content

How to get a steam refund

How to get a steam refund

Under 2015, the gaming community was promised to have a stress-free experience buying video games on Steam by allowing them to repay. Most Steam users now don't trust the refund system and want a more user-friendly system that involves less interaction with customer support to find the solution. If the confusing aspects can be handled properly, the process of repaying the steam can go smoothly. Honestly, the refund system is very generous, any game purchased on Steam can be refunded. However, a process must be followed patiently and a reason must be justified to request a refund.

See also: Top of the best games on Steam

How to get a steam refund: Requirements

Whenever you request a refund, there are two requirements to consider. First, the game should be refunded within 14 days of purchase and second, it should not include the total game time of two hours. If you are requesting a refund and you do not meet these requirements, it is obvious that a refund cannot be guaranteed. Steam also cannot reimburse games purchased elsewhere and later Steam additions. In addition, an improper refund may also disqualify you from obtaining an additional refund. Refunds are not intended for us to continue trying games for free.


To request a refund, first log in to Steam and access the support page by going to Help> Steam Support. Second, locate and select the refund game under the Recent Products or Purchases tab, depending on when it was purchased. Next, the support system will want to know what kind of problems you are having with the game, click on the first option; I would like a refund. During short eligibility scans, you can configure the destination for the refund amount. In the event that you are not eligible for a refund, the system will still authorize you to request one after notifying you.

You will then have the opportunity to describe why you want a refund for the game purchased. You must select a reason from the drop-down list and enter your comment or suggestion regarding the game in the space provided. After having filled in all the fields of the form, click on Submit request to close the process. The notification arrives by email, confirming that your request will be reviewed for approval. A second email confirms whether the reimbursement has been processed or not. Normally, the refund request is processed within a few hours. Payment for the refund can be received in your Steam wallet or via the original payment method. For example, if you used a debit card to make a purchase, the refund amount will then be added to your bank account.

The same refund policy applies to other Steam purchases and accessories, including downloadable content (DLC), in-game purchases and Steam hardware. You can also receive a full refund for any package purchased from the Steam Store. However, the articles in the package will be treated individually. If the package contains video content, it will also be included in the refund policy, otherwise there is no refund policy for video content.

Non-refundable games

Customers also realize that there can be a lot of games or downloadable content that is simply not refundable. For example, a game purchased as a gift for another Steam user cannot be refunded if it is changed. In addition, In-Game purchases made in certain games are not refundable. Only games developed by Valve are allowed to have this functionality. Valve Corporation is a video game developer based in Washington, United States. He is famous for creating world class games such as Half-Life, Dota, Counter-Strike, Left 4 Dead, Team Fortress and the famous Portal portal.