Fortnite is a trendy first-person shooter available on PC, Xbox, PlayStation, and smartphone platform. This game is completely free to download and play, but there are many in-game purchases. In-game purchases are not cheap and sometimes they are bought accidentally by the user. In such cases, Epic Games begins providing Fortnite accidental purchase refund services. The new Fortnite update has brought refund services into play. If you want to know how to get a Fortnite refund, check out the content below.
There are two types of Fortnite refunds. One is provided by Epic Games and the other is an in-game refund. It depends on the user, the type of refund they want.
See also: How to get a steam refund
This refund is available in-game for unsolicited purchases. Requesting or requesting a refund can be done in seconds with two to three clicks. It is the most convenient way to get a refund. It is possible after accidental purchases, unauthorized purchases and if the item does not meet your expectations. But the main disadvantage of this type of reimbursement is that you can only get it three times. There are only 3 refunds for life purchases. So be careful when requesting a refund. The process is similar for each platform. To get a refund, you need to follow the steps below:
- Open Fortnite Battle Royale on your computer, console, or Android / iOS devices.
- Click on the menu option found in the upper right corner of the screen.
- In the menu, click on the Parameters option.
- Open the Account and content tab from the configuration cog.
- In the Unintentional Purchases section, click the Submit Request button.
- Select the items you have purchased.
- Select the item for which you want a refund.
- After selecting the reason, simply click on the Submit Request button.
V-Bucks for purchased items are immediately refunded and ready to use for future purchases.
Epic Games Store Refund
Epic Games has started to reimburse money for purchases made in the Epic Store, as well as for purchases made in the game. However, this is a complicated and time consuming process. You can request a refund within 14 days of purchasing an item. Just visit the official Epic Games website and open their support center. Then you send an Epic Games email, explaining the situation and listing the items for which you want a refund.
The user must meet certain criteria to obtain a refund, as follows:
- The player must have an authentic account,
- More than two hours of play,
- Must have submitted the request no later than 14 days after purchasing the item.
You can also request a full refund for the game, which means that you will receive all purchases you have made on the Epic store for the game, as well as in-game purchases and downloadable content charges.
Money is usually refunded by the payment method you used to purchase the items and it can be a credit / debit card or any other wallet. The processing time for reimbursement depends on the user's payment method. However, another payment method can be added by the user in order to obtain a reimbursement more quickly.
You can follow any of the above methods to get a Fortnite refund. But before submitting a request, you must verify that you meet the eligibility criteria for a refund, otherwise Epic Games will determine you as violating the refund policy and cancel your refund request.