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How to fix an iPhone that won't turn on

How to fix an iPhone that won't turn on

You may face some issues while using your iOS device and you can fix most of them easily, but what if your iPhone won't turn on? If you try to turn on your device by pressing and holding the sleep / wake button and you only see a black screen, it does not necessarily mean that your phone is down. Many iPhone users have reported the same problem. Most of the time, the the problem can be easily resolved if there has been a software crash that caused the problem, or your battery has dropped and become completely empty.

Read also How iPhone 6 that does not turn on

In this article, we will discuss the reasons why the iPhone won't turn on and list some things you can try to restart.

See also: How to fix iPhone does not charge

What to do if your iPhone won't turn on?

First, let's look at the reasons why the iPhone won't turn on. We have already mentioned two of them: the software crash and the fact that your battery was discharged and completely drained. In the event of a software failure, a forced restart will correct the problem and your device will turn on. Corrupted firmware, water damage, or a hardware problem can be the cause of the problem.

Force your iPhone to restart

When the iPhone turns off and doesn't turn on, the first thing to try is a forced restart. When software crashes, the iPhone screen will be black and it will appear that the phone is on. Forced restart is usually all you need to get things started. Here's what you need to do:

  • Press and hold the sleep / wake button for at least 20 seconds
  • Release the buttons when you see the Apple logo on the screen.

If that does not work, activate the Mute switch several times, then forcefully restart. If your iPhone won't turn on, skip the next solution.

Charge your iPhone

If your iPhone’s battery runs out completely, your device won’t turn on until you let it charge for a while. Many users often say they are certain that the battery was not empty – even if you are sure, connect your iPhone to a wall charger and leave it for half an hour or more. Remember that you should not try to turn your device on immediately. If the battery is fully discharged, your iPhone will need time to charge.

Was your iOS device hot when it turned off? As you probably already know, overheating can lead to a faster drain on the battery. You may not even notice that the battery percentage is decreasing, especially if you are playing a demanding game and many things are active (Wi-Fi, GPS, Bluetooth, etc.). This is one of the most common reasons why the iPhone won't turn on.

One user wrote: My hot iPhone 6 won't turn on, what should I do ?. In this case, let your device cool down, connect a wall charger and wait a few moments before trying to switch it on.

To turn your iOS device back on, press and hold the sleep / wake button and, if all is well, the Apple logo will appear. If your iPad or iPhone does not turn on even after charging, skip the Backup, update or restore your iPhone solution using iTunes, explained below.

IPhone won't turn on

IPhone does not charge or does not turn on

When you let your device charge, the charging screen should appear after a while. If nothing happens and your device doesn't charge, there are several things to try:

  • Try a different wall outlet.
  • Change the loading method. Instead of using a wall charger, connect your iPhone or iPad to your computer.
  • Try a different USB port.
  • Clean the charging port to remove dirt, debris or dust.
  • Make sure the USB cable is not damaged.
  • Try another USB cable.
  • Try another charger.

Back up, update or restore your iPhone with iTunes

Before connecting your device to your computer and launching iTunes, make sure you have the latest version of iTunes software installed. When iTunes is not up to date, various error messages may appear.

Connect your iOS device to your computer and launch iTunes. If iTunes recognizes your iPhone, be sure to back up all of your data first, then restore. This will erase the phone.

If the screen is dark but you hear sounds, notifications, vibrations, etc., it means that the screen is not working. In this case, you must contact Apple or go to one of their stores.

Recovery mode

If iTunes doesn't recognize your iPhone, you can put it in recovery mode. Follow these steps:

  • Connect your iPhone to your computer
  • Launch iTunes
  • Force your iPhone to restart while it is connected to your computer. Press and hold the sleep / wake button and the home button at the same time. Once the Apple logo is displayed, press and hold the buttons. Release the buttons when the Recovery mode screen appears.
  • You will see two options: Restore or Update. Click Update. iTunes will install the latest version of iOS – this will not erase your data.

Sometimes the update may take too long and your device may exit recovery mode. If this occurs, perform a forced restart and select Update New.

If the update does not work, perform a forced restart again and choose Restore. This will erase all content and settings.

Once the process is complete, set up your iPhone as a new device.

Why doesn't your iPhone turn on?

You left your iPhone and now it won't turn on

We have seen many comments such as I gave up on my iPhone and now it won't turn on. Smartphones are generally fragile. That's why several issues, including this one, can arise when they hit the ground. There's one thing you can try that has worked for owners of different iPhone models, including iPhone 4s, iPhone 5. and iPhone 6. Press the Home button and the lock button at the same time.

If nothing happens, connect your device to your computer to see if iTunes recognizes it. If so, back up your files and restore them. If iTunes doesn't recognize it, put your device into recovery mode (explained above), then try updating or restoring. Didn't it work? There could be a hardware problem. Contact Apple or visit one of their stores.

IPhone won't turn on after water damage

The last thing you should do if your iPhone is in contact with water is to try to turn it on. You need to dry the phone. It is advisable to take a clean cloth or towel and remove the water. Let your iPhone dry completely. You can use a bowl or plastic bag, fill the bag or bowl with uncooked rice and place your iOS device inside. Keep in mind that grains of rice can get into the phone. The other fault with rice is corrosion. The other, much better option is to use silica gel sachets if you have enough. Fill the bowl or plastic bag, place your iPhone or iPad inside and leave it there for 24-48 hours. After that, try to turn your phone back on.

IPhone does not turn on after iOS update

This is not a common problem, but sometimes the iPhone or iPhone does not turn on after the iOS update. What to do?

  • Force restart – press and hold the Sleep / Standby and Home buttons simultaneously for at least 10 seconds (sometimes 30 seconds) until the Apple logo appears on the screen.
  • If that doesn't work, use iTunes to restore your iPhone to factory settings.
  • If iTunes doesn't recognize your phone, put it in recovery mode, then Restore (explained above).

These problems / solutions are found and effective on iPhone 8, iPhone x, iPhone 5, iPhone 5s, iPhone 5c, iPhone 6 Plus, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus and iPhone SE, iPhone 7 Plus, iPhone, iPad

If your iPhone won't turn on after you've tried these solutions, it may be a hardware issue – contact Apple or visit one of their stores.