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Headphone jack not working? Here are 5 possible fixes

Do you find yourself in a situation where your headphone jack is not working? Problems with the headphone jack on smartphones aren’t as rare as you might think. This happens to a lot of users and can be extremely frustrating, especially for those who regularly listen to music, and so on.

This post will walk you through five fixes that will hopefully fix the issue you’re having. Without further ado, let’s get started.

1. Make sure your headphones are not broken

The first step is obvious. It is quite possible that there is nothing wrong with the headphone jack and that the headphones are the problem. You can check this quickly by plugging them into another device. It doesn’t have to be a smartphone. A laptop, TV, or other device with the 3.5mm jack will do.

If you can’t hear any sound when using your headphones with another device, you’ve found the source of the problem. Just replace your headphones and you are good to go. If they work well with another device, there is something else to blame. It’s time to try one of the other fixes listed below.

We also recommend that you plug another pair of headphones into your smartphone before going ahead. Although this is rare, it is possible that your original pair is not compatible with your smartphone, even if they work with other devices.

2. Check if the smartphone is connected to another device via Bluetooth

If your smartphone is paired with a wireless headset, speaker, or other device via Bluetooth, the headphone jack may be disabled. Normally when you plug in your headphones, the smartphone should recognize them and everything should work as expected, regardless of the Bluetooth settings. However, this is not necessarily always the case.

This is a quick and easy solution, as all you need to do is open the settings menu on your device, find the Bluetooth option and check if it is turned on. In this case, the smartphone is probably paired with one of the other devices you have in your home. If that’s the problem, turn it off, plug in your headphones, and see if that fixes the problem. If they still don’t work, you need to move on to the next solution in this list.

3. Clean the headphone jack

As you can imagine, a lot of dust, as well as lint, can find its way into the headphone jack over time. This could be the cause of the problem, as dirt can block the connection between the headset and the jack.

The first thing to do is take a look in the socket to see how dirty it really is. A flashlight could be useful for this. The next step is to try to clean up and hope this fixes the problem. There are several ways to do this, some work better than others. One option is to simply blow into the headphone jack, which should take care of at least some of the dust and lint that is inside. You can also use a box of compressed air if you have one nearby.

A good option is to use a cotton swab. Push it into the jack and swirl it around a bit to get the dust and lint. Be very careful when doing this because the last thing you want to do is cause more damage to the device. You can also moisten the cotton swab with rubbing alcohol, but be sure not to use too much.

Once you’re done, look into the headphone jack again to see how much dust and lint you may have taken out. If things are looking better, plug in your headphones to check if everything is working as it should now.

4. Check the audio settings and restart the device.

There is also a chance that the issue is not with the plug or headphones you are using, but with the audio settings of the device. If so, you’ll be able to sort it out in no time. Just open the audio settings on your device and check the volume level as well as any other settings that might mute the sound.

Normally there aren’t a lot of settings like these on a smartphone, so you should find the problem more or less right away. If there is one, that is to say.

If everything seems to be in order, there is another easy solution you can try which will restart your device. This can sometimes solve loads of different smartphone related issues and takes less than a minute to do. Just press and hold the power button, select the restart option, wait for the device to turn back on, and then check if the problem persists.

5. It’s time to call the repairman

If none of the above fixes work, it means the problem is not as minor as you want it to be. If your device is still under warranty, the best thing to do is to simply contact the retailer or manufacturer, explain the problem, and send it in for repair or replacement. It might take a while in some cases, but at least it’s free.

In case the warranty has expired but you have phone insurance, just file a claim with your provider.

The third solution is certainly the worst, which is to have the device repaired by the manufacturer or someone else who knows what they’re doing. You’ll have to open your wallet and pay to fix it, but at least you’ll be able to use the headphone jack again. If not, you can just go for a pair of wireless bluetooth headphones, which will also solve the problem. Well, sort of.

Here are some of the fixes which we hope will help you take care of a faulty headphone jack on your smartphone. If you think we missed any, let us know in the comments. Please feel free to share the solutions listed above – if any – that work best for you.