Freebox Revolution: free calls to apologize for the delay

Free sets foot in home automation with SMS notifications

Image 1: Freebox Revolution: free calls to apologize for the delay

Free calls to be forgiven for the delay, this is the last solution implemented by Free to counter the dissatisfaction of their subscribers awaiting the new version of their box.

It was this week that Free sent a salvo of emails to some of its subscribers who ordered a Freevox Revolution the day of its arrival on the operator’s site. Not to announce the imminent arrival of their case, but on the contrary to indicate a delay in its delivery.

“Due to the great success of this new offer, we have not been able to deliver your Freebox Revolution to you,” explains the operator’s email, which says “do everything possible to shorten your wait.” Overwhelmed by requests for the new Freebox, the operator nevertheless indicates that subscribers affected by these delays benefit “at no additional cost” from unlimited calls to mobiles.

Image 2: Freebox Revolution: free calls to apologize for the delay