Free has just updated its Freebox fleetMultifunction ADSL modem designed by the access provider Free (aka Illiad). The Freebox is a proprietary box developed by Free and supplied to… ADSLAsynchronous Digital Subscriber Line. It is a technology allowing access to broadband internet directly by your telephone line… and HD installed. Thus, subscribers only have to restart their Freebox to take advantage of this update.
However, this operation could deserve to be carefully considered before being carried out …
This week was a week of updates for Free: the ADSL box saw a new version of its firmwareFirmware. Software which is present on a chip of a hardware component (motherboard, peripheral, telephone, camera, etc.) and which in org… arrive, and it is now the turn of the HD box to receive its update. While it is common for some small problems to arise during an update, at Free as elsewhere, they do not fail to trigger some dissatisfaction among users. This time, subscribers are faced with unavailability of the television service.
Indeed, it would seem that this last update of the HD box caused a «Black screen on all channels including TNTTNT is a digital terrestrial television, in the same way as what happens on cable or satellite packages (TPS and Canal Satellite). TN… “, as explained by a reader of our colleague Freenews. And it is not alone, since many returns report similar problems, with the playback of video files, or even with the entire television service. Shortly before, the update of the ADSL box had caused a problem with the various TV boxes of a home, a problem which seems to have still not been officially fixed. Note however that this update should improve a few points, especially in the reading of photos, and in the use of the slideshow function. It has not been specified, however, whether it corrects the problem of multiple packages or not.