Beware of overheating: HP recalls its PC batteries

Beware of overheating: HP recalls its PC batteries

Image 1: Beware of overheating: HP recalls its PC batteriesHP Envy dv6

HP beats the recall for a large part of the batteries delivered or not with its laptops between March 2013 and August 2015. No incident has yet occurred because of them, but the manufacturer warns that a design defect could generate overheating of these batteries.

By applying the precautionary principle, HP is asking certain consumers to stop using the batteries in their computers. Here is the list of devices. Several ranges are concerned:

  • Compaq: CQ45 (B), CQ58 (B)
  • ENVY: dv6 (G)
  • Pavilion: 14 (S), 15 (S), 17 (S), g4 (S), g6 (S), g7 (S)
  • HP: 240, 245, 246, 250 G1, 255 G2, 450, 455, 650, 655, 1000 (B), 2000 (B)
  • ProBook: 440 G0, 440 G1, 445 G1, 450 G0, 450 G1, 455 G1, 470 G0, 470 G1, 470 G2, 4440s, 4441s, 4445s, 4446s, 4540s, 4545s

The references of the batteries involved all start with one of these codes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA. Two methods have been implemented by HP to simplify the detection of potentially dangerous batteries. The user can either enter the reference of his computer in this section of the HP website, specially open for the occasion, either download a utility which completely automates this process.

If the battery is on the HP Red List, a new model will be automatically sent. No need to return the first. The consumer will need to dispose of it themselves by following instructions provided by HP.

Note that a computer that is not in the above list can still be equipped with a defective battery, if it was purchased in replacement from the original one.