Uber is one of the most popular carpooling services that has changed the personal transportation industry over the years. Instead of staying on the street trying to get a taxi, you open the Uber app and request a vehicle. A driver will pick you up from your current location and bring you the one you want. Everything is fairly simple and hassle free. However, like any other service, this one has its advantages and disadvantages. In this article, we are going to share the list of advantages and disadvantages of Uber.
See also: How to delete the Uber account
Advantages and disadvantages of Uber
Uber is a company where you can sign up and become a driver, and you can also be the customer who requests the vehicle. It is currently available in 65 countries and over 600 cities. Over 14 million trips are made every day. This speaks volumes about the popularity of the service.
Benefits of Uber
let's first figure out a few good things about Uber.
Simple and easy to use
Most of us remember when we stood on the street trying to get a taxi, or when we called a taxi company for a ride. Uber makes things a lot easier and simpler. You must have an Uber account and the app on your Android or iPhone. Just open the app and request a vehicle. You will get confirmation that the trip is accepted by one of the drivers. A driver will pick you up your current location and you will be driven to the desired location. So there is no need to stand in the streets and say hello, hoping that the taxi coming towards you is empty.
Another thing that makes Uber so practical is the fact that it is cashless. After opening the account, you will add your card. When the reader finishes, the amount will be taken from your account. The receipt will be sent to you by e-mail. All you need to do at the end of the ride is to get out of the vehicle. No money, no change. As simple as that.
Compared to the price of a taxi service, Uber is more affordable. This is one of the main reasons why so many people have decided to switch from taxi services to carpooling services. After all, the budget plays a big role when we choose to buy something, and the same goes for the services we select. So instead of paying more, we choose to pay less to get the service we need and want.
Another benefit of Uber is its excellent service. The drivers are professional and polite. Of course, you can come across a nervous or unprofessional. When the journey ends, you have the opportunity to assess the driver's performance. The company reviews driver ratings. If the ratings are low, the driver will have to leave the company. In this way, the company provides professional service to its customers.
People from all over the world where Uber operates have the same opinion when comparing Uber vehicles and taxi vehicles and how clean they are. Most people agree that Uber vehicles are much cleaner than taxi drivers' vehicles, which, of course, makes driving more comfortable.
Disadvantages of Uber
As you can see, the service has a lot of positives, but there are also some downsides.
It is not always all bright and sunny. Some customers have stated that they have been scammed by drivers who have decided to choose a longer route for the trip, and as a result, people have to pay much more than they should. But, we cannot say that it is only the downside of Uber. Unfortunately, this also applies to a taxi. Taxi drivers often do the same thing, especially when they notice that someone is new to the city and doesn't know which route is best.
Many people have security concerns and are still reluctant to use the service. They just don't want to try Uber. This is because some users have had bad experiences in the past. The company is doing its best to carefully select the drivers, but there may be someone who can cause problems.
Here is another drawback. Uber drivers can cancel the trip. Of course, this can affect clients' plans. If you have a major flight or meeting, another transportation option may be more convenient. Although cancellations rarely happen, they can still happen and if you don't want your plans to be interrupted, you may want to consider using another option.