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Apple to fix Macbook Pro 16 speaker bug

enero 20, 2020

icon macbook 2016We were among the very first to alert on the first problem of the new 16 inch Macbook Pro. Indeed, by searching Reddit, we had found several complaints around the Apple laptop, which reported a crackle at the level of the speakers.

This phenomenon had already been encountered on 15-inch versions, then corrected in a software manner by Apple at the start of the year. This will again be the case.

macbook pro 16 inch disney keyboard mugshot

Problems solved with an update for the high-end Macbook Pro

According to an internal service note and recovered by MacRumors, Apple is well aware of the problem and will offer a solution:

If a customer hears a popping sound when reading is stopped on their MacBook Pro (16-inch, 2019)

When using Final Cut Pro X, Logic Pro X, QuickTime Player, music, video, or other applications to play audio, users may hear noise from the speakers at the end reading. Apple is investigating the problem. A fix is ??expected in future software updates. Do not support the machine or replace the user's computer, as this is a software problem.

As we suspected, Apple's after-sales service will stop offering useless manipulations to try to correct the "popping", and will make customers wait until the release of a MacOS Catalina update.

Again, posting an article on the web to alert Apple has been effective since, since our publication more than 10 days ago, many colleagues around the world have also relayed the information.

Finally, here is an overview of the crackles heard on MBP 16 2019:

Source