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How to reset factory settings to Samsung Galaxy S9 and S9 Plus

enero 19, 2020

The Samsung Galaxy S9 and S9 Plus are the brand's flagship smartphones for 2018. Presenting minor upgrades compared to the Galaxy S8, they have continued to dominate the market for their amazing hardware specifications and design. However, if your phone has shown signs of issues such as slowdown, Wi-Fi issues, or missing notification badges, here's how to reset the Samsung Galaxy S9 and S9 Plus to factory settings.

There are two main types of resets that you can choose with your Galaxy S9 smartphone. Before you get started with the factory reset, also called the hard reset option, you can try a soft reset to see if it solves some of the problems.

See also: How to speed up Samsung Galaxy S9

How to reset the Samsung Galaxy S9 and S9 Plus

Method 1: How to reset your Samsung Galaxy S9

Smartphones have a time when you can physically remove the battery and put it back. This will solve most problems, but to make devices safer and improve battery life, manufacturers have removed this feature from almost all smartphones these days.

Soft Reset Samsung Galaxy S9

When you perform a soft reset, you make the phone believe that the battery has been removed. This is done by briefly stopping the power and ensuring that all of the cache memory, apart from the other items stored in RAM, the processor is completely wiped. While a factory reset will completely erase your phone from memory, a soft reset will simply delete the temporary files and your phone will be intact as it was before.

  1. Find the volume and power button on your phone. Sometimes new users may find themselves in a confused situation because the Bixby button is present with the other basic buttons.
  2. You can find the power button and volume buttons in the upper right part of the phone.
  3. Place your hands so that you can access both buttons at the same time. Be sure to hold the phone in a comfortable position
  4. Press and hold the volume and the power button at the same time
  5. Hold these buttons for 10 seconds continuously without removing them and wait for the screen to disappear
  6. Once your Galaxy S9 Plus phone has become empty and has started the restart process, leave the buttons

It may take a few seconds for your phone to fully restart and return to the Home screen. Enter your password or pattern lock to open it. Once each application and service has been loaded, start using yours as you normally would and look for signs of the problem that persisted before the software reset.

Method 2: Prepare for factory reset of your Galaxy S9 Plus

A factory reset is also known as a hard reset in industrial terms and it returns your phone to its original factory settings. In other words, your device will become like new and all the apps that you have installed over the months will be completely removed.

During long periods of use, most smartphones tend to slow down because users install many applications, games without their knowledge. You can't blame yourself because you get a lot of new content every day and every week, which means you have to check it out. All of these applications leave a trace of files in RAM and storage even if you uninstall them in a few hours.

Factory Reset Galaxy S9 Plus

These applications have gradually developed, occupying more space, saving unwanted cache and possibly causing software problems on your Galaxy S9 or Galaxy S9 Plus phones. A factory reset is a solution to all of these problems, as it will erase the phone from all the latest files and make sure your device is kept as clean as it should be.

  1. Please delete your Google account from your Samsung device
  2. The account should be deleted if you plan to sell your phone, give it to someone else, or use another device with the same account.
  3. If your account details are intact, the phone will retain the information and ask you to provide the credentials, including the password, even after a factory reset.
  4. It is a protective mechanism created by Google to protect your phone from theft and anyone trying to access it without your permission.
  5. Open the Settings menu, touch Cloud and Accounts
  6. Open accounts then Google
  7. Tap the Menu icon, then tap Delete Account to permanently delete your Google Account.

Once the reset is complete, you can activate the same Google Account once more if necessary. It allows the phone to be completely erased from its factory settings.

Method 3: How to reset your Galaxy S9 phone?

Resetting your Galaxy S9 device while it is still functional and in working order is much easier than if it did not respond. Most users may not experience any problems in this process as long as their phone is operational.

  1. Go to the Settings page of your phone
  2. Scroll down to find General Management functionality
  3. Tap Back up and restore to save your data to the cloud
  4. Find the factory data reset option and press Reset
  5. Confirm by clicking Delete All when prompted
  6. Wait a few minutes for the process to complete and the phone restarts on the home page with its default wallpaper

Resetting the Galaxy S9 phone

You can confirm that the factory reset has been completed when the Home screen shows the default Samsung Galaxy S9 wallpaper instead of the one you last used. When you open the applications window, you will also see that all the applications and games downloaded to date have been deleted, except those delivered with the phone by default.

Method 4: How to reset your Galaxy S9, S9 Plus when it is not responding?

Users may encounter a situation where their Galaxy S9 or Galaxy S9 Plus is not responding at all. The phone may display frequent blocking issues, the buttons may not function properly or sometimes do not allow you to access the settings page to perform a manual reset.

Android Galaxy S9 phone recovery screen

In such a scenario, there is always an option to end the process by going to the Samsung Android Recovery screen. If you've ever used a Windows computer, this is equivalent to using Safe Mode to complete the action. All you have to do is follow the steps below to reset your Samsung device without response.

  1. Locate the Volume Up button and the Bixby button on your Galaxy S9. All these buttons are located on the left side of the phone
  2. Start by simultaneously pressing the Volume up button and Bixby
  3. While holding down these buttons, press and hold the power button on the right side of your Galaxy smartphone
  4. Wait a few seconds and your phone display will be blank
  5. When the Android logo appears on your phone, immediately release the three buttons that you hold until now.

Bixby Button Galaxy S9 Phone

Navigating recovery mode is easy, but you must be patient to use it because your phone's touch screen will no longer work. You can navigate through the various options displayed on the screen using the up and down volume buttons, while the power button can be used to confirm your choice.

  1. Once the Android logo appears and an update screen is displayed, wait for the phone to enter the recovery menu of the Android system.
  2. The options will be displayed on a black background and you can navigate using the volume buttons
  3. Go down using the volume down button and you will find the factory reset option, which also reads as cleaning data.
  4. Select the option and press the power button to confirm your decision
  5. The phone will ask you to reconfirm your decision as it cannot be reversed once all of the data has been deleted.
  6. Confirm your choice by pressing the power button again and press yes

The factory reset of your Galaxy S9 smartphone will now start and you can restore it to its original state even if some malicious applications were problematic. This method works perfectly when you try to reset your unresponsive device and you no longer have access to the main screen or the settings page of the phone due to suspension or similar problems.

Samsung galaxy s9


Samsung Galaxy S9 and Galaxy S9 Plus are flawless specs and most software issues can be resolved by initiating a factory reset. You can try the soft reset and skip the hard reset. If you continue to have problems after completing the entire procedure, send your phone to Samsung Customer Support for a replacement. Please back up all of your data to Google Drive, Evernote, LastPass and other applications that you may be using, as the phone will erase all data before bringing it back to the factory settings. You can download them all at once by connecting to your Wi-Fi network after the reset is complete.