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How to fix the Bluetooth connection problem on HTC One (All variants)

HTC One smartphones are impressive, known for their exceptional design, durability and high build quality. But, like all other devices, HTC One phones have some issues. Problems with the Bluetooth connection are common and many Android and iPhone users have faced these problems. If HTC One does not connect with Bluetooth devices, you have several possibilities. We will share some helpful tips and solutions so that you can solve the problem.


  • Make sure that Bluetooth is enabled on both devices.
  • When trying to pair your smartphone and a Bluetooth device, keep in mind that they must be close to each other
  • Make sure your HTC One and a Bluetooth device are charged.
  • Avoid getting too close to the Wi-Fi router and USB ports when pairing your phone and a Bluetooth device.
  • Turn off Bluetooth on other gadgets or your Bluetooth device has recently been paired or turn off Bluetooth on them.
  • If the association failed, try again. The Bluetooth connection is often established after several attempts.

See also: How to fix Android does not connect to Wi-Fi on all variants

Solutions for Bluetooth connection problem on HTC One

Solution 1: Switch between Bluetooth mode and Airplane mode

Sometimes turning on / off Bluetooth and turning on / off Airplane mode can solve the problem. Some users might say it sounds too simple and too good to be true, as we still think we will need several hours to resolve the problem. Scroll down the notification panel to access the quick settings and press the Bluetooth icon to deactivate the service. After a minute, turn it back on. Try to associate yourself again. If that doesn't work, roll down the notification panel again and tap the airplane mode icon to activate the mode. Wait a minute and press it again to turn off Airplane mode.

Solution 2: software reset

Temporary files stored on HTC One can cause Bluetooth connection problems. You can easily delete these files by performing a soft reset.

  • Press and hold the power button and the Volume Up button
  • Keep holding the buttons until your device turns off
  • It will restart and after that try to pair again.

YouTube / Adam Bednarz

YouTube / Adam Bednarz

Solution 3: Restart your Bluetooth device

Whenever you solve a problem on your computer, smartphone or other gadget, restarting is one of the first things to try. This is why you should not skip this step if your HTC One does not connect Bluetooth. After restarting your Bluetooth device, try to pair it with your HTC One.

Solution No.4: Do not use special characters to name a device

When naming your device, you must avoid special characters. If your device name contains such characters, you can rename it. To do this, go to Settings> Bluetooth> Device name.

Solution 5: Clear the Bluetooth cache

When Bluetooth on HTC One doesn't work, you need to clear the Bluetooth cache. This has solved the problem for many users. Go to Settings> Applications, and find Bluetooth. Tap it, and then tap Clear cache. After that, restart your device.

Solution # 6: Remove previous pairings

Deleting the previous associations on your HTC One and on your Bluetooth device (other smartphone, laptop, car system, etc.) can solve the problem. To delete previous associations on HTC One:

  • Go to settings
  • Then tap on Bluetooth
  • Tap the settings icon next to a Bluetooth device that you want to pair
  • Tap Ungroup.

After that, try to pair the devices.

Solution no.7: update the software on HTC One

Tons of smartphone issues can be resolved with a software update. A new version generally introduces new features, but above all, it brings bug fixes and improves the security and overall performance of your phone. To update the software, follow the steps below:

  • Navigate to settings
  • Tap About
  • Tap Software Updates
  • Choose the Update via Wi-Fi only option
  • Then press Download
  • Tap Install, then OK.
  • Once the update is complete, your device will restart.

Solution no.8: update the firmware on a Bluetooth device

The steps to update the firmware on Bluetooth devices vary and depend on the device you are trying to connect to your HTC One. In order to update the firmware on a Bluetooth device. you will need to consult the manual or visit the manufacturer's official website. In the Download section or in the Firmware section, find the model number of your device, download and install the firmware.

Solution # 9: clear the cache partition

After using your smartphone for a while, a lot of waste will accumulate. These junk files can cause all kinds of problems, including Bluetooth connection problems, but they can also slow down your device. It is recommended to delete the cache partition:

  • turn off your HTC One
  • Press and hold the Volume down button
  • Press and hold the power button and let it go when the phone vibrates
  • Hold down the Volume Down button
  • Release the volume when the red and blue lines appear
  • Press the volume down button twice to highlight the option to restart the boot loader and select it using the power button.
  • The white screen will appear
  • Press the volume down button three times to highlight f "and select it using the power button
  • Press the Volume button three times and select "Clear cache partition" and select the option with the power button
  • When the task is finished, press the power button and select the option "Restart the system now".

Solution no.10: factory reset

Have you tried all of the solutions, but your HTC one does not connect with Bluetooth? It's time to start fresh!

Factory data Resetting is usually indicated as the solution to various problems on your HTC One and other Android devices. Remember that you must back up all of your files. Resetting the factory data will erase your phone – applications, settings and files. To perform a factory data reset:

  • Go to settings
  • Press Save and reset
  • Tap Reset
  • If you want to delete the content stored on your SD card, select Erase SD card
  • Press OK.

These problems / solutions are found and effective on all smartphone models of the HTC One series, including HTC One, HTC One Mini, HTC One Mini 2, HTC One Max, HTC One A9, HTC One M7, HTC One M8 and HTC One M9, HTC One M10.