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How to fix Huawei P20 Pro Bluetooth problems

enero 16, 2020

The problems that disrupt Bluetooth connectivity in the Huawei P20 Pro Smartphone can seem complex. Before looking for technical solutions to solve the problems, you can try to find possible solutions depending on the Bluetooth functionality of your phone, as this can help you to determine whether the same problems occur or not. Whether you need to establish connectivity with a Bluetooth speaker or with the headset or car, you may need to resolve potential issues related to some of the quick fixes available. Once you follow the specific problem that is causing problems in connectivity, you can solve it with simple solutions. Here's how to fix Huawei P20 Pro Bluetooth issues.

See also: Common problems with Huawei P20 Pro and their fixes

How to fix Huawei P20 Pro Bluetooth problems

Since the release of this smartphone, many Bluetooth-related problems have appeared. However, as a user, you should be aware that connectivity issues can arise at any time. All you have to do is keep an eye on the extent of the problem, or how easily you can solve them with the quick fix solutions available.

Method 1: Restart the device

One of the easiest ways to overcome the Bluetooth issues in your device is to restart it. You never know that this can solve some of the delicate problems of this smartphone. The operating system cache can be easily cleared when you restart the device. Whether it's a bug or a technical problem, you can get rid of the problems when you restart the phone.

  1. You can swipe down from the Home screen to access the Quick Settings menu and tap the Bluetooth icon to turn it off.
  2. Then you need to press the power button on the device until the power menu appears on the screen.
  3. Tap the icon that says Restart.
  4. Once you have restarted the device, you can return to the Quick Settings menu and toggle the Bluetooth icon to activate it and check if it is working properly.
  5. Don't be impatient to pair your phone with other Bluetooth devices, as it often takes a little longer than usual.

Huawei P20 Pro Restart

Method 2: Desynchronize the Bluetooth device

Desynchronizing the device with which you want to connect the phone can resolve Bluetooth connectivity issues. When the device appears in the list of other Bluetooth devices that you want to connect, you only need to unsynchronize it.

  1. You must hold the device for a few seconds and choose Ungroup.
  2. Try to establish the connection from the start to confirm your Bluetooth working ability.

Huwaei p20 pro out of sync

Method 3: Clear cache in Bluetooth

The Bluetooth data of the phone is stored in the cache and the cache file facilitates the normal operation of the Bluetooth functionality of your device. However, the malfunction of this feature begins when you store corrupted files in this memory. You can delete all files and allow this feature to work properly. Fortunately, a new file is created when you want to use this feature again on your device.

  1. While holding down the home screen of your smartphone, you can access the Quick settings option, then switch to the Bluetooth icon and press it to deactivate it.
  2. Go to the Settings menu and choose the applications icon.
  3. You can swipe from left to right to choose the All apps tab and select Bluetooth functionality.
  4. Then tap the Empty Cache option.
  5. Stay patient until the cache file is completely erased and continue to repeat the Bluetooth connection. Don't forget to check if your smartphone can connect to nearby Bluetooth devices.

Method 4: use Bluetooth from another device

Connectivity issues may be present in your device. However, it may be the phone that is causing the problem.

  1. Try to connect your device to another mobile phone.
  2. If you can establish the connection between the device and another mobile phone, there are problems with your smartphone.
  3. The problem may also exist on your device. Checking connectivity correctly can help you get to the next step.

Method 5: Toggle Bluetooth

One of the easiest ways to solve the Bluetooth problem is to deactivate the connection and re-establish it. A technical obstacle in the smartphone may not allow Bluetooth to function properly. Trying some of these steps can help you overcome the problem.

  1. Access the Quick Settings menu after swiping and pulling the home screen of your smartphone.
  2. Tap the Bluetooth icon to turn it off.
  3. After fifteen seconds or more, you can turn off Bluetooth. If you allow your phone a little time to identify Bluetooth devices, you can reconnect the new Bluetooth.

Huawei P20 Pro Bluetooth toggles

Method 6: Match the Bluetooth device to your smartphone

Often the problem can be simple and you just need to match the device to your smartphone.

  1. To match the pairing device to your phone, you need to hold down and press the Bluetooth button on the device you want to connect your phone to.
  2. You may hear noise when the device is paired with your device.
  3. Try to connect the device again with your smartphone to check if you have eliminated the problem.

Method 7: Delete all Bluetooth connections

Often, you connect multiple Bluetooth devices with your smartphone. Try to remove the devices you have paired with your smartphone.

  1. Visit your phone's settings and tap the Bluetooth icon.
  2. You must touch and hold each of the paired devices until a menu appears displaying the Delete option in the device.
  3. Tap the Delete or Delete option to confirm if the action is finished.
  4. You should continue to do this for all paired devices until you have cleared the list.
  5. Turn off Bluetooth and turn it back on after a few seconds.
  6. Allow your phone to recognize the Bluetooth devices and re-establish the connection to see if it works.

Method 8: Precautions when transferring data via Bluetooth

Bluetooth connectivity issues can be attributed to the data you transfer through it. Find out if the nature of the data is the real culprit.

  1. Make sure that the data you transfer via Bluetooth is not corrupted. Take your time to identify whether the data is adequate or not.
  2. Please refrain from breaking security rules when transferring data via Bluetooth devices.

Huawei P20 Pro Bluetooth

Method 9: Updating the phone

When you get the latest version of Huawei P20 Pro, you continue to use it without upgrading your device.

  1. Try updating the device if you haven't done so for a long time.
  2. Following the instructions when updating the device can resolve the issues.

Method 10: Enter the correct password

  1. When you connect other Bluetooth devices to your phone, try to check if you have entered the correct passcode for it to work properly.
  2. If you have activated the power saving mode on your device, you must deactivate it before establishing the Bluetooth connection.

Method 11: Resetting the phone to the factory

After trying the possible quick fixes, you may not be able to solve the Bluetooth connectivity problem in P20 Pro. When you continue to have problems with this, the best you can do is: factory reset your smartphone However, this process will delete all the files and information on the phone. You should take care to create a backup of all data present on the phone so as not to lose them after the execution of this procedure. Try to have a list of all the apps on the phone to reinstall them after the factory reset.

  1. Visit the Settings tab on your phone.
  2. Choose the backup and reset option
  3. Go to the Reset to factory settings option
  4. You have to wait for the phone to delete everything that is present and turn off by itself, then restart. Once you have prepared the phone, you can pair it with other Bluetooth devices. Reconnect the Bluetooth option on the smartphone and check the connectivity correctly.


Even if you try to make sure that the Bluetooth connectivity works without problems, the problems can appear at any time. As the owner of one of the smartest devices available today, you will probably want to get rid of Bluetooth issues as quickly as possible. However, quick fixes should be applied from time to time. However, if the ready-made solutions do not solve the problems, you should bring them back to the store to check if more complications need to be managed to eliminate the problems.