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Fix Android won't turn on and won't get stuck on the Samsung logo screen

enero 16, 2020

When the Android won't turn on, we feel very limited with troubleshooting, but a phone that is soft-bricked doesn't offer a lot of options when it comes to troubleshooting. Let us find out the reasons why this can happen to your device and what to do if your Android won't turn on or stick Samsung Logo

See also: How to fix Samsung Galaxy Wi-Fi issues on all variants

See is: secret Codes To qualify for All Samsung Galaxy variants

The reasons behind Android do not light up and Android remains stuck on the Samsung logo screen

Software bugs

One of the reasons why your Android can act is because of the many bugs in the software that can cause the problem. Sometimes Android devices may start to experience problems because the software has a problem. Bugged software can be resolved by updating the software. Manufacturers regularly offer new updates to ensure that they can resolve issues related to current bugs and software issues.

Software manipulation

Some of our users have reported experiencing this problem when trying to tinker with the software. Android software can be easily manipulated and personalized. When we try these customizations to further improve our devices, it sometimes happens that something is wrong and the phone does not turn on or gets stuck in a start loop where it goes to the logo, then stubbornly sits on this screen or goes out only to start again and go as far as the logo and repeat the same thing.

Stuck after an update

When a software update does not complete successfully, you can face the problem of being trapped in the boot loop. There are several reasons that can cause the software update to end, causing the phone to start halfway and freezing. This is why it is important that your phone has enough battery for the update to finish without the phone dying because of the lack of battery during the phone update. Sometimes your phone freezes up while the update is in progress and gets stuck in the start loop.

Most Android devices warn users that the phone will take time to update, so they must ensure that the phone is not turned off during the phone update. When this happens, the update may not complete properly and your phone may be stuck on the logo when you try to start it.

Dysfunctional applications

When an application ends up malfunctioning, you can find this problem on your device. Some of our users found themselves with this problem when they downloaded an application outside the Google Store. Many applications have malicious code and viruses that can damage your device software and cause it to act abnormally. To avoid such problems, you need to make sure that all applications are downloaded from the Google Store and that you have robust anti-virus software on your phone which can effectively crush virus attacks or buggy applications.

Defective memory card

If you have overlooked the memory card that stores many files and applications, you may be making a mistake. Sometimes the memory card can be a problem for the device and your Android can get caught in the boot loop due to bad memory card.

Before solving the problem, you should also understand that it is difficult to confirm whether or not you can lose the data regarding the device. Sometimes you risk losing data when your phone is stuck in the start loop. So try to connect your device to a computer and check if the computer can read your device. If your device is being read, you should move all the data to the computer before performing any form of troubleshooting. This will ensure that you do not lose important files when you start troubleshooting.

What to do if your Android won't turn on?

Solution 1: software reset

The first thing to do when you face this problem is to try to do a soft reset which should help you restart the phone without getting stuck on the logo screen. A software reset varies by device. While it usually involves holding the power button for 8-10 seconds, there are some phones like HTC One, Samsung Galaxy Tab 3, and Sony Xperia Z3 that require holding the Power button and Volume Up together to 8 10 seconds. Depending on the model of your phone, one of them may be successful.

Solution 2: charge your device

There is a possibility that your device will turn off because the battery is dead. Sometimes the battery indicator can show the battery at 25% for example, and it is actually almost empty. Turn off your device completely and charge it. Let your device charge for a while, then turn it on. Check if your device is able to turn on completely and if so, your problem is solved and you can enjoy your phone now.

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Solution 3: use a different loading method

If your phone or tablet charger does not help, try using a USB cable and connect your device to your computer. If you were using a computer to charge the phone, use a wall charger to verify its operation. If nothing happens, try to charge another device if possible, using the same charger to check if other devices are being charged. By doing this, you will know if the problem is in the device or the charger.

Make sure the charger or cable is not damaged if you do not have another device to check whether the charger works or not. Damaged cables can be a reason why your phone is unable to charge and if your phone battery is dead then your phone will not turn on.

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Solution 4: Reinsert the battery or change the batteries

When the phone does not turn on, remove the battery from the device (if the device is removable), wait a few seconds, and then reinstall the battery.

If reinserting the battery does not solve the problem, change the battery if you have one more, check if the phone turns on when you change the battery.

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Solution 5: Try to click the power button – new

I know you have already tried using the Power Button but try more than two or three times. Once the phone is charged, press the power button several times to make sure there is definitely a problem with the phone turning on. If it lights up, check if the power button is working properly. There may be a problem with the way the power button is wired and perhaps a loose component is causing the problem. Entrust the telephone to a technician who can check the internal wiring of the telephone if the power button does not work properly.

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Solution 6: clear cache partition

Clearing your phone's cache partition allows you to delete cache files that may have been damaged and turned off the phone. Corrupted cache files may not allow your phone to turn on. These cache files are temporary in nature and will be created by the phone once you have deleted the current cache files. To clear the cache partition, you must enter recovery mode by pressing a specific key combination. The combination varies from one Android device to another. Here are some examples:

Samsung: power button, volume down button, home button.

Nexus: power button, volume reduction and volume increase

LG: power button and volume down button

HTC: volume down and power button.

To clear the cache partition, do the following:

  • Press and hold the power button, volume down button, and home button (for Samsung) at the same time.

  • Once you see the Android icon, release the power button but continue to press and hold the other two buttons until you see the System Recovery screen.

  • You will see a menu with lots of options. Use the volume down key to highlight the option that says Wipe Cache Partition.

  • Select the option using the power key and the process of erasing the cache partition will begin.

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Once the operation is complete, your phone will restart automatically and new cache files will be created by your phone. If you manage to go through the whole process successfully and your phone turns on, then your problem is solved, but if your Samsung Galaxy won't turn on or charge even after wiping the cache partition, you should consider resetting the phone to the factory settings.

Solution # 7: Use the manufacturer-specific PC suite

When you are having this problem and your phone does not turn on, it is wise to try to connect your device to the computer and use the PC suite specific to the device manufacturer. Smartphones have their own PC suite, depending on the manufacturer. For example, Samsung smartphones use the Samsung Kies and LG phones have the LG PC suite. Likewise, all smartphones have a PC suite.

With the help of a PC suite, you can accomplish a lot of things like transferring data, synchronizing the device with the computer to which it is connected and creating backups. When your Android is stuck on the boot Connect the computer, then transfer all the data. You can update your phone with the help of the PC suite so that if your phone is blocked during the updates, it will be able to finish the update and the phone should restart.

This may work if your phone turns on but turns off again after a minute or two.

If nothing seems to work, perform a factory data reset. The steps for this are explained above.

Solution 8: reset the phone to factory settings

If none of the above can help, consider resetting your device to the factory settings. When you reset the device to the factory settings, you return it to its original state when it was removed from its box. This helps clear all data and removes all third party apps from your device. If any of these problems explain why your phone does not turn on, a reset should help repair it. Since you will not be able to perform the reset from the device, make sure you have transferred all the data to your computer if it can read your device. However, if your computer does not read the device, you lose all the data on your phone. You will need to enter recovery mode by pressing a specific combination of keys, as shown in the previous solution.

  • turn off your device by pressing the On / Off button for a long time.
  • Now press and hold the power, home and volume down keys (if you're using Samsung).
  • You will notice that the Android logo appears on the screen, release the power button and continue to press and hold the other two keys until you see the Recover menu on your device screen
  • Use the Volume down key to highlight Reset to factory settings option in the menu
  • Now with the help of the power key confirm your option

Wait for the phone to complete the factory reset process. Once the phone or tablet you are using has been reset, it will restart automatically. If it restarts successfully and reaches the home screen, you should be able to use your phone now.

If you have created a backup, you can restore the backup now and start using your device.

If resetting to the factory settings fails to turn on your device and your phone does not turn on, even after resetting to the factory settings or if you are unable to reset it, you should consider entrusting your a professional who can verify its physical presence. damage to the device that could be causing the problem.

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How to fix Android stuck on logo screen On Samsung Galaxy S, Galaxy Note, LG G, Moto X, Nexus and other Android devices

Some of our readers have asked us for solutions to boot problems on their Android. It's one of those problems where you're stuck with a smartphone that you can't do anything about because it doesn't even start. This problem happens to be one of the most annoying Android problems and the resolution can be quite difficult because you are going to be working on a phone that does not turn on. You do not have access to the system settings of your device. Let us check out the main reasons and solutions for Android boot problems.

When your Android has boot issues, it can be one of the following issues:

  • The device does not start at all, it does not charge when you connect the device to a charger, but it is recognized by your computer when you connect it to a computer.
  • The device cannot start but when you connect it to the charger you can see the device charging.
  • It starts to light only to remain blocked on the start screen. It can get stuck on the logo screen or it can turn off automatically after reaching a certain point.
  • When you see an error message on the start screen and the device does not start.

Some users like to increase the capacity of their Android device by using a custom ROM or by tinkering with system files. When your device displays boot errors, the system files are unstable because they are corrupted or have been tampered with. This is why it is better to avoid custom ROMs, especially if you are not technically inclined.

This article does not include solutions for custom ROMs as there are too many things that can go wrong in custom ROMs. Our article therefore focuses on the problems encountered by non-root devices.

Solution 1: charge your device

It is always suggested that users use a charger for the device, which will supply the right amage and which is ideally purchased from the same manufacturer. This will help to know that the charger is providing the correct amount of power to the phone so that the device can function as intended. If the phone starts charging, let the phone charge for at least an hour, and then try to turn on your device. Use an appropriate wall adapter

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Solution 2: Remove the battery

If you get stuck on the starter loop or your phone doesn't turn on at all, remove the battery from your device and wait 30 seconds. Now start the phone and check if it turns on completely. If your phone turns on and reaches the home screen, then the problem may have been minor and a battery pull was able to resolve it quickly and easily.

If your phone does not have a removable battery, turn off your device and leave it completely turned off for 5 minutes. Then restart the device.

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Solution 3: software reset

A soft reset involves pressing and holding the power button for 10 seconds. You will soon find your phone restarting and if it reaches the home screen, the reset has resolved the problem. A soft reset does not delete any data and is easy to perform.

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Solution 4: Remove the SD card

If you are using an SD card, it is possible that a virus malfunction has infected the card, which further damages the device files and makes it unstable when you try to power it on. To resolve this issue, you need to remove the SD card from your device and turn it on. Check if removing the SD card has helped you fix your device problem.

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Solution 5: clear cache partition

When you do this step, you delete all the system cache files from your Android stuck on the startup screen. The cache files are created on a system so that you can quickly access the software and applications on the device. You will not lose any personal data when erasing the cache partition from your device. to clear the cache partition you need to enter the recovery mode of the device. Different devices have different combinations of buttons that can help you get into recovery mode. It is also called the boot loader. Usually this is a combination of the volume up and down button and the home button.

If you are not aware of the combination, it is best to check the Internet before trying it. For Samsung users, the key combination consists of pressing the volume up, home and power keys simultaneously.

Once the logo is displayed, you must leave the start button but continue to press the other two buttons until the recovery screen appears. The background is black with the recovery menu on it.

  • Once you are in the recovery menu, you must use the volume down key to highlight the cache partition.
  • Then use the power button to confirm your selection.

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Once the cache partition has been deleted, you will return to the same screen in the Recover menu. You must descend to highlight Restart, then select it using the Start / Stop button. After restarting the device, check if it reaches the home screen. If your problem is resolved, some corrupt cache files may be the cause of the boot problems encountered by your device.

Solution 6: use safe mode

When a device is in Safe Mode, it automatically disables all third-party applications and works with the most basic functions. This allows you to identify if any of the third-party applications that you have downloaded can cause Android to crash on the startup screen. Since you do not have access to the home screen of your device, you will again have to rely on key combinations to access Safe Mode on your device.

The only thing about key combinations is that they vary from manufacturer to manufacturer. So if you have a Motorola, it may act differently from certain key combinations than a Samsung phone. Please check the Internet for the right key combinations so that you are right. Typically, you should hold down the volume buttons while the phone is starting up and when you reach the home screen, the words Safe Mode will appear.

This will confirm that the phone has successfully restarted in safe mode.

start android in safe mode

If you managed to start your phone in safe mode, there may be a problem in one of the third-party applications that you have downloaded. It is best to start by backing up all of your data, then if you are aware of the application that may be causing the problem, you can uninstall the application and restart your phone to exit safe mode.

If your phone starts as usual after uninstalling the application, the problem is solved and the culprit has been recognized, however, if your device does not go into safe mode and remains blocked at startup or does not start at all , then we should consider resetting the device.

Solution 7: reset the device to factory settings

You should consider resetting your device to factory settings in the following situations:

  • Your device restarts in safe mode, but you are not aware of the application that may be causing the problem, so you prefer your phone to start on a clean slate.
  • You are unable to restart your device with any of the above solutions.

When you reset the device to factory settings, you will lose all data stored on your device, including any third-party apps that you have downloaded. SO connect your device to a computer and, if recognized, move all data to the computer so that a backup is created for your device.

  • Enter the recovery menu on your device. (As previously explained, key combinations may vary, so use the Internet to verify the correct combination)
  • Now use the Volume button to highlight Factory or Factory Reset and confirm your selection with the Power button.

Once the factory reset is complete, the device will restart automatically. If it successfully reaches the home screen, your problem has been corrected.

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On the other hand, if the problem persists, you should entrust the phone to a professional who can check for physical damage, and if your phone is under warranty, you can also get a replacement for your device.

The solutions we mentioned above should work for all Android devices. We have created the solutions keeping in mind a variety of devices and most of our readers have reported having successfully used these solutions to solve the boot problem on their devices.

What can I do if my Samsung Galaxy does not start after water damage?

Some of Samsung's flagship products are waterproof, but significant water damage may be the cause. If your Android device has been accidentally damaged by water, do not try to turn on the phone or charge it immediately. Let all parts of the phone dry completely before considering using it.

When Samsung Galaxy S3 was presented as a waterproof phone, some owners complained that their Samsung Galaxy will not charge after water damage. While the phone is water resistant, there are many things that can still cause damage. Make sure to try these steps, not only for the S3 but for any Samsung Galaxy phone if it gets wet.

  • Allow the phone to dry for 24 hours by removing the battery (if removable) and the back cover and putting all parts of the phone in a bag of rice.

  • For those who have a few bags of silica gel available, it also helps dry the phone quickly.

  • Once it is dry, clean the charging port and plug in the charger, let the phone charge, then turn it on.

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What should I do if my Samsung Galaxy can be recognized by my computer but does not turn on?

When your Samsung Galaxy does not turn on, but when you connect it to your computer, your system is able to recognize it, and then you can try to restore the Android operating system. It may be corrupted for some reason or it may be stained because you are trying to change the system software or if you have tried to change something in the custom ROM. Google provides firmware images that can be easily installed if your computer can read your Samsung Galaxy phone.

Do this if you understand the firmware and installing the software on a phone via the computer. If all of this is too difficult for you, leave it to a professional.

What should I do to turn on my tablet with a non-responding power button

The Samsung Galaxy device can be turned off in different ways, but you need to use the power button to turn it on. The situation is therefore a bit pathetic in case the power button stops responding for an unknown reason. If this is the case, the phone should be taken to a technician to repair the power button. However, there is also a way to turn on the device without a power button. What you need to do to turn on the device is,

  • First, open the back cover of your Galaxy device and remove the battery.
  • Wait a few seconds, then reinsert the battery.
  • Then press and hold the button, then connect the phone to a PC via a USB cable. But continue to hold the volume down button.
  • Wait a moment and the phone will start to start in download mode. Once you are in download mode, release the Volume Down button.
  • Now hold down the Volume Up button which will cancel the download mode and the phone will be restarted.

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What should I do if my Samsung Galaxy does not turn on after installing a third-party application?

This is a very common problem and it is quite understandable that the reason your device turns on is the third party application that you recently installed on your Samsung Galaxy device. However, this is clearly understandable after performing a boot in safe mode. But it's a little difficult to boot into Safe Mode when the phone doesn't turn on at all. Thus, in this case, it is advisable to reset the factory settings, since all files, documents, applications and other content will be deleted from the device and kept as such. Here is how to perform the factory reset using the hardware keys.

  • First, press and hold the Power, Home and Volume Up keys.
  • When you see the Samsung Galaxy logo on the screen or the phone vibrates once, release the power key while holding down the other two keys. After a few seconds, the Android system recovery screen will appear. Relchez les deux autres cls alors.
  • Utilisez maintenant le bouton Volume pour accder nimporte quelle option et slectionnez-le laide du bouton Alimentation.
  • Ici, vous devez slectionner la rinitialisation d'usine ou effacer l'option de donnes, puis aller pour redmarrer le systme maintenant.

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Maintenant, essayez d'allumer l'appareil pour voir si a marche alors.

Que dois-je faire si mon smartphone Android ne s'allume pas aprs une chute de main?

Si vous avez accidentellement fait tomber votre appareil Samsung et qu'il s'teint aprs la chute, la premire tape suivre est d'essayer d'allumer l'appareil en appuyant longuement sur le bouton d'alimentation. Si l'appareil ne rpond pas, effectuez une rinitialisation logicielle en retirant le cache arrire, puis en retirant la batterie. Attendez quelques secondes et remplacez la batterie. Voyons maintenant si cela apporte des changements. Sinon, connectez le tlphone votre PC et voyez s'il peut reconnatre le priphrique. Si toutes ces tapes deviennent impuissantes pour allumer votre appareil Samsung, la dernire tape consiste le confier un technicien.

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Conclusion

Cest lun de ces problmes qui sont difficiles rsoudre et encore plus difficiles traiter car tout ce que vous avez est un cran vide qui vous regarde. Ces problmes et leurs solutions ont t trouvs et permettent de rsoudre efficacement les problmes de Samsung Galaxy, ni les Samsung Galaxy S3, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6, S6 Edge et S7 Edge . De mme, si vous possdez un autre appareil ou tablette Android, y compris la srie Galaxy Note, ces solutions vous aideront rsoudre le problme.

Cependant, si vous essayez toutes les solutions possibles et que vous ne parvenez toujours pas charger votre appareil Galaxy ou Android, il est probable que votre tlphone souffre d'un problme matriel qui vous oblige confier l'appareil un technicien expert ou au Samsung Galaxy le plus proche. le magasin.

Vous pouvez galement lire: Comment rparer les problmes de Samsung Galaxy S7 Edge GPS

Voici une solution pour Samsung Galaxy S3 coince sur l'cran du logo Samsung qui pourrait vous tre utile si vous utilisez la galaxie S3 et que vous tes confront un tel problme avec votre tlphone. Ce type de problme se produit parfois cause de certaines applications tierces et en installant une ROM non officielle. Cependant, voici quelques tapes pour rparer Samsung Galaxy S3 coinc sur le problme de l'cran du logo Samsung, et vous pouvez les suivre si ncessaire.

Voir galement-Comment rparer Samsung Galaxy S3 redmarre problme alatoire

tapes pour rparer Samsung Galaxy S3 coinc l'cran du logo Samsung

Samsung Galaxy S3 coinc sur le message de bienvenue

Dur remettre– Cette mthode fonctionne si vous avez install une application tierce, puis votre Samsung Galaxy S3 coinc sur l'cran du logo Samsung et ne redmarre pas en mode normal. La rinitialisation d'usine supprimera toutes vos donnes, sauvegardez donc les donnes importantes avant d'effectuer une rinitialisation d'usine.

  1. Retirez la batterie de votre galaxie S3, puis insrez-la nouveau aprs une minute.
  2. Appuyez simultanment sur les boutons Power, Home et Volume Up.
  3. Relchez les boutons une fois que le logo Samsung apparat.
  4. Vous allez maintenant entrer dans l'option de rcupration du systme.
  5. Pour monter et descendre, utilisez les boutons de volume.
  6. Slectionnez la rinitialisation d'usine / effacer les donnes.
  7. Slectionnez Oui pour supprimer les donnes utilisateur.
  8. Ensuite, slectionnez Redmarrer le systme maintenant.
  9. Patientez quelques instants jusqu' ce que votre tlphone redmarre en mode normal.

Si vous avez dj essay une rinitialisation matrielle, mais que cela n'a pas rsolu votre problme, passez l'tape suivante.

restaurer original firmware– Si une rinitialisation d'usine ne rsout pas Samsung Galaxy S3 coinc l'cran du logo Samsung, alors votre tlphone connat probablement des briques souples. Briques souples se produit uniquement si vous avez install une image ou un noyau incorrect partir de l'enracinement ou de l'installation de ROM personnalises. Dans une telle situation, le problme ne peut pas tre rsolu avec une rinitialisation d'usine simple car le micrologiciel est dj endommag ou endommag, de sorte que le tlphone ne pourra pas prendre racine normalement.

Guide: Comment rcuprer de la galaxie souple Samsung Galaxy S3

Pour rsoudre ce problme, vous devez restaurer le micrologiciel officiel et original de votre Galaxy S3. Des briques souples frappent parfois la zone dimage Bootloader du systme dexploitation de votre tlphone Galaxy S3. Cest pourquoi le Samsung Galaxy S3 reste bloqu sur lcran du logo Samsung et ne dmarre pas en mode normal.

Cependant, si les deux mthodes ci-dessus ne rsolvent pas votre problme, contactez le transporteur, le revendeur ou le centre de service Samsung.

Voir galement-Comment rparer Samsung Galaxy S3 ne s'allume pas problme aprs la recharge

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