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How to fix iPhone does not connect iTunes

Your iPhone does not connect iTunes? You're not the only one! Many owners of this device have complained about the same problem and here we will share several potential solutions. Try them one by one and hope that the problem is solved. Otherwise, visit one of the Apple Stores.

See also: How to fix iPhone Wi-Fi problems?

IPhone does not connect iTunes

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www.pcmag.com

Solution 1: USB port and cable

Unplug everything, then log back in. If your device still can't connect to iTunes, try a different USB port. Try another cable. Also, unplug all other USB accessories currently plugged in, except your iPhone.

Solution 2: Restart your iPhone

To restart your iPhone, press and hold the sleep / wake button. Once the cursor is on the screen, drag it and turn off your smartphone. Then press and hold the sleep / wake button to turn it back on.

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www.iphonehacks.com

Solution 3: Restart your computer

When you encounter a problem like this, restart your computer, as this will restart the USB ports which can resolve the problem. Once your computer starts up, try to connect iTunes again.

Solution No.4: Update iTunes

You must make sure that the latest version of iTunes software is installed on your computer. To check for iTunes updates is very simple.

Mac users:

  • Open iTunes software
  • Choose iTunes from the menu bar
  • Click on Check for Updates
  • Follow the steps indicated to install the latest version

Note for Mac users: To use the latest version of iTunes, you need OS X 10.8.5 or later.

Windows users:

  • Open iTunes software
  • Choose Help from the menu bar
  • Click on Check for Updates
  • Follow the steps indicated to install the latest version

Note for Windows users: To use the latest version of iTunes, you need Windows 7 or later.

Solution 5: reinstall iTunes

If the previous solutions do not solve the problem and your iPhone does not connect to iTunes, then you need to reinstall the software. Remove it from your computer, download the latest version from here, and install it. When uninstalling iTunes, you must also uninstall QuickTime, Bonjour, Apple Software Update, Apple Mobile Device Support, and Apple Application Support.

Solution No.6: Disable antivirus software

There are tons of issues and errors that can appear when trying to connect your iPhone to iTunes, and many times temporarily disabling the antivirus fixes the problem. Try it out as it can work for you.

Solution No.7: Reset all parameters

You can reset all of your iPhone settings and then try to connect again. To do this, go to Settings> General> Reset> Reset all settings, then press Reset all settings to confirm. Your data will remain intact.

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www.everythingicafe.com

Solution No.8: Clear all content and settings

If the iPhone does not connect to iTunes after you have tried all of the solutions listed above, you can erase all content and settings. Unlike the previous solution, your settings, applications and personal data will then be erased from your device. So create a backup.

Proceed as follows: select Settings> General> Reset> Clear all content and settings, and press Clear all content and settings to confirm. Once your device is erased, it will restart. Follow the steps on the screen to configure it as a new device.

www.everythingicafe.com

www.everythingicafe.com

Many users have solved the problem with one of the solutions listed here, but if you have tried them all and your iPhone does not connect to iTunes, the best thing to do is to visit one of the Apple Store.